FRAME-SW

Families welfare services signposting guide

                            

The Confederation of Service Charities (COBSEO), Royal British Legion, and SSAFA
(the Soldiers, Sailors, Airmen and Families Association) may be able to direct you to the appropriate welfare and support services. The Armed Forces Covenant details the government’s commitment to members of the Armed Services and their families.

For a PDF copy of the Families welfare services signposting guide click here.

The Confederation of Service Charities (COBSEO)

List of Armed Forces charities.

Web: https://www.cobseo.org.uk/members/directory/

Royal British Legion

Support to former and current members of the Armed Forces and their families.

Open Monday to Friday, 10am till 4pm.

Tel: 08457 725725

Web: www.britishlegion.org.uk

SSAFA

 

Support for former and current members of the Armed Forces and their families.

Open Monday to Friday, 9.15am till 5pm.

Information: 0845 241 7141

Web: https://www .ssafa.org.uk/

The Armed Forces Covenant

 

Web: https://www.gov.uk/government/collections/armed-forces-covenant-supporting-information

 

BEREAVEMENT SUPPORT

Army Widows Association

Peer friendship, support, and advice.

Tel: 0300 666 0136

Web: http://www .armywidows.org.uk/

Royal British Legion

 

Provides financial, social and emotional support to all those who have served and are currently serving in the Armed Forces, as well as their families.

Web: www.britishlegion.org.uk

SSAFA

 

Peer support groups, and support and practical help for families.

Web: https://www .ssafa.org.uk/

 

CHILDREN’S ACTIVITIES

Royal British Legion

Children’s adventure holidays and family breaks for eligible families.

Web: www.britishlegion.org.uk

SSAFA

Childcare issues, peer support for families with additional needs or disabilities. Activity holidays for children and families whose parent or child has additional needs or a disability.  

Web: https://www .ssafa.org.uk/

 

DEPLOYMENT

Online guide to services

Web: www.army.mod.uk/.../201005_DeploymentGuideFamsofTAandRREd5Jun10.pdf

 

DISCOUNTS

Hotels

Private members’ clubs for Armed Services personnel.

Web: http://www.vsc.co.uk/

https://www.ujclub.co.uk/

Discounts on tickets

Entertainment and sports events.

Web: https://ticketsfortroops .org.uk/home.aspx

Forces railcard

One third of rail travel with a £17 rail card for service people and their families.

Web: http://www .hmforces-railcard.co.uk/

 

EMPLOYMENT SKILLS

Civvy Street

Employment skills training from a Royal British Legion project.

Web: https://www.civvystreet.org/

 

FINANCIAL ADVICE

SSAFA

 

Confidential Support Line completely independent of the military chain of command.

Web: https://www .ssafa.org.uk/

Royal British Legion

 

Provides financial, social and emotional support to all those who have served and are currently serving in the Armed Forces, as well as their families.

Web: www.britishlegion.org.uk

Forces Pension Society

PAID MEMBERSHIP

Gives expert advice on Armed Forces Pension Schemes.

Tel: 020 7820 9988

Web: https://forcespensionsociety.org/

 

 

MENTAL HEALTH ADVICE

Army Confidential Support Line

 

Confidential, non-judgemental guidance on all personal/welfare issues to the Army community, including: sexual harassment, discrimination, bullying, racism, drugs, depression, alcohol, debt, relationship counselling and suicide.

Open 7 days a week, 10.30am till 10.30pm (UK time).

Tel: 0800 731 4880

Combat Stress

Care, rehabilitation, physiotherapy, assessments, psychological support.

Web: http://www.combatstress.org.uk/

Reserves Mental Health Programme

Advice for relatives who are concerned about demobilised Reservists' mental health.

Web: http://www.army.mod.uk/welfare-support/23247.aspx

Royal British Legion

 

Provides financial, social and emotional support to all those who have served and are currently serving in the Armed Forces, as well as their families.

Open Monday to Friday, 10am till 4pm.

Tel: 08457 725725

Web: www.britishlegion.org.uk

SSAFA

 

Support for families whose Reservist has mental health problems or PTSD, signposting services, practical advice, Forcesline confidential telephone and email service.

Open Monday to Friday, 9.15am till 5pm.

Tel: 0800 731 4880

 

General information

Tel: 0845 241 7141

Web: ww.ssafa.org.uk

 

REHABILITATION

Help for Heroes

Band of Brothers and Band of Sisters support the families of injured Veteran Reservists.

Web: http://www.helpforheroes.org.uk/

Royal British Legion

Sports and adventurous rehabilitation activities.

Web: www.britishlegion.org.uk

SSAFA

Peer support groups and residential accommodation for families whose Reservists are patients in The Queen Elizabeth Hospital in Birmingham or at Headley Defence Medical Rehabilitation Centre.

Web: https://www .ssafa.org.uk/

 

RELATIONSHIP GUIDANCE AND FAMILIES

Army Families Federation

 

Information and support for Army families.

Open Monday to Friday, 9am till 5pm.

Tel: 01264 382326(Administrator Central Office)

Web: http://www.aff.org.uk/

Army Welfare Service

 

Professional and confidential welfare support service for servicemen and women and their families.

Tel: 01722 436569

Web: http://www.army.mod.uk/welfare-support/

Email: LF-AWS-Welfareinformationservice@mod.uk

Naval Families Federation

 

Information and support for Royal Naval and Royal Marines families.

Tel: 02392 654374

Web: http://www.nff.org.uk/

RAF Families Federation

 

Information and support for RAF families.

Open Monday to Friday, 10am till 3pm.

Tel: 01780 781650

Web: http://www.raf-ff.org.uk/

Relate*

 

Offers phone counselling, internet counselling and/or appointments for face-to-face counselling.

Tel: 0300 100 1234

Web: www.relate.org.uk/

Relate for Parents*

 

Free support, ideas, guidance and information.

Tel: 0300 100 1234

Web: https://www.relate.org.uk/relationship-help/help-family-life-and-parenting

Email: relateforparents@relate.org.uk

*Contact Relate via the Unit’s welfare team.
 

SIGNPOSTING AND GENERAL INFORMATION

Army Families Federation

Advice and support for families.

Web: http://www.aff.org.uk/

The Confederation of Service Charities (COBSEO)

List of Armed Forces charities.

Web: https://www.cobseo.org.uk/members/directory/

RAF Community Website

 

For RAF personnel and their families. Information on a wide range of topics, including family separation, housing and support groups.

Web: http://www.raf.mod.uk/community/

Rear Party

Online community for families and friends of military personnel.

Web: http://www.rearparty.co.uk/

Forum: http://www.rearparty.co.uk/Forums.html

Royal Air Force Families Federation

Information and events for families.

Tel: 01780 781650

Web: http://raf-ff.org.uk/

Royal British Legion

 

Open Monday to Friday, 10am till 4pm.

Tel: 08457 725725

Web: www.britishlegion.org.uk

Royal Navy Community Website

 

For RN personnel and their families. Information on a wide range of topics, including family wellbeing, community support and support services as well as help desk for advice.

Web: http://www.royalnavy.mod.uk/Community/Royal-Navy-Community

RNRM (Royal Navy Royal Marines) Welfare Team

Advice and support for families.

Web: http://www.royalnavy.mod.uk/welfare/welfare-teams/royal-navy-welfare-team

SSAFA

 

General information:

Tel: 0845 241 7141

Web: www.SSAFA.org.uk

 

SPORTS FACILITIES

Naval, Army, and Air Force bases.

Your local base may provide sports training, activities, and facilities.

 

VETERANS

The Veterans Agency

 

Offers advice or puts you in touch with appropriate organisations. Free helpline for veterans and their families.

Open Monday to Thursday, 8.15am till 5.15pm, and Friday, 8.15am to 4.30pm.

UK: Freephone : 0800 169 2277

Textphone: 0800 169 34 58

Overseas: 0044 1253 866043

 

Web: http://www.veterans-uk.info/

Email: veterans-uk@mod.uk

Your Reserve Unit’s Welfare Officer may be able to advise you about support and welfare issues. Please note that this list is not a comprehensive directory of the many organisations and charities that are dedicated to supporting military families.


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